Terms and Conditions of Use for the Website and Mobile App

These Terms and Conditions govern the use of our services through the website and mobile app (hereinafter referred to as "Services"). Please read these terms carefully before using our services. By using the website or mobile app, you agree to these terms.

1. Definitions
• Service – the sale of windows and related products through the website and mobile app.
• User – an individual who uses the website or mobile app to view, purchase, or obtain other services.
• Use – any use of the website or app features, including but not limited to viewing, purchasing goods, registration, or other actions.
2. Registration and Account
• Registration may be required to make a purchase through the website or mobile app. You must provide accurate, current, and complete information when creating an account.
• You are responsible for maintaining the confidentiality of your login details and for all actions that occur under your account.
• We reserve the right to refuse registration or suspend an account for violating these terms.
3. Use of Services
• Our website and mobile app are intended for personal and commercial use for purchasing windows and related products.
• You agree not to use the website or app for illegal purposes or to violate the rights of others.
• We reserve the right to change, suspend, or restrict access to any part of the website or app without prior notice.
4. Ordering and Payment
• Placing an order through the website or mobile app is an offer to enter into a contract.
• After placing an order, you will receive a confirmation by email or in the app. This confirmation is not a final acceptance but merely informs you of the order's receipt.
• Payment for goods can be made through available payment systems (online bank cards, e-money, etc.).
5. Prices and Product Availability
• All prices for goods listed on the website and mobile app are subject to change without prior notice.
• We make every effort to maintain accurate information about product availability but do not guarantee the constant availability of all items.
6. Delivery and Returns
• Goods are delivered under the terms specified on the website and in the app. Delivery time and cost depend on your location and the chosen delivery method.
• You have the right to return the goods in accordance with the current consumer protection legislation, provided the goods have not been used and maintain their commercial condition.
7. Intellectual Property Rights
• All content on the website and in the mobile app (including text, graphics, logos, images, software, etc.) is the property of LUUX or its licensors and is protected by copyright.
• You may not copy, modify, distribute, or use the materials without the written permission of the copyright owners.
8. Limitation of Liability
• We are not responsible for any damages resulting from the use of the website or mobile app, including but not limited to data loss, access violations, or financial losses.
• We do not guarantee the uninterrupted operation of the website or app and are not responsible for temporary failures or malfunctions.
9. Changes to Terms and Conditions
• We have the right to change these terms at any time without prior notice. Changes take effect as soon as the new version is published on the website or in the app.
• We recommend periodically checking these terms to stay informed about any changes.
10. Legislation and Dispute Resolution
• These terms of use are governed by the legislation of Ukraine.
• In the event of disputes between us and the user, the parties will attempt to resolve conflicts through negotiations. If this fails, the dispute may be referred to a court for resolution in accordance with the applicable law.